*Shipping FAQ*
- Processing Time: Orders are typically processed within 1-2 weeks, depending on the piece. During peak seasons, please allow for an additional 1-2 days.
For orders within Greece
- Shipping Methods: We offer reliable shipping options to Greece:
- Standard Shipping with Hellenic Post (tracked): Estimated delivery within 3-6 business days.
- Box Now (for Greece and Cyprus only): If Box Now delivery is a better option for you, please reach out before placing your order, and we’ll create a custom listing with updated shipping costs. Expedited delivery within 2 business days.
- Shipping Costs: 2,00€ for Greece and Cyprus.
- Order Tracking: Once your order is shipped, you will receive the tracking number via email to monitor your package's journey. Please allow up to 48 hours for tracking information to become available (applies to all shipping methods).
International Shipping
- Shipping Methods: Standard International Shipping with Hellenic Post (tracked): Estimated delivery within 7-14 business days, depending on the destination.
- Shipping Costs: 15€ (price may vary for heavy orders)
- For orders within the European Union (EU), no customs duties apply. However, for orders to non-EU countries, additional customs duties and taxes may be levied upon arrival. These charges are the responsibility of the recipient and may vary based on local regulations.
- Missing or Delayed Shipments: In the rare event of a delayed or missing shipment, please contact us at [email protected]. We will work diligently to resolve any issues and ensure your satisfaction.
- For any further questions, feel free to contact us at [email protected].